Privacy Policy

Effective date: May 15, 2026

Zhanibek CRM ("we", "us", or "our") operates the website beta.zhanibek.online and the CRM application crm.zhanibek.online (collectively, the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several types of information:

Personal Data: While using our sign-up form, we may ask you to provide your name and email address. If you use the CRM application, we will store the data you enter (e.g., leads, contacts, companies).
Usage Data: We may collect information on how the Service is accessed and used (e.g., pages visited, time spent).
Cookies: We use cookies to improve user experience and for analytics (e.g., Google Analytics).

2. How We Use Your Data

Zhanibek CRM uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features (beta program)
To provide customer support
To gather analysis or valuable information so we can improve our Service
To monitor the usage of the Service
To detect, prevent and address technical issues
To send you occasional updates about the CRM (only if you opted in)

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described depends on the information we collect and the context in which we collect it. We process your data because:

You have given us permission to do so (e.g., by agreeing to this Privacy Policy)
The processing is necessary for the performance of a contract (e.g., to provide the CRM service)
We have a legitimate interest (e.g., to improve our Service)

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Transfer and Service Providers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. We use third-party service providers to facilitate our Service:

Formspree (form submission processing) – their privacy policy: https://formspree.io/legal/privacy-policy
Vercel (hosting) – their privacy policy: https://vercel.com/legal/privacy-policy
Vimeo (video embedding) – their privacy policy: https://vimeo.com/privacy

6. Your Data Protection Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:

The right to access, update or delete the information we have on you.
The right of rectification – to have your information corrected if it is inaccurate or incomplete.
The right to object to our processing of your Personal Data.
The right of restriction – to ask us to temporarily stop processing your data.
The right to data portability – receive a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at: contact@zhanibek.online

7. Cookies and Tracking

We use cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

8. Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@zhanibek.online
By visiting this page on our website: https://beta.zhanibek.online/privacy.html